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Now in beta testingSiteActive is currently in closed beta. Join the waitlist to secure early access and launch pricing before public release.
Built on South African Law

South Africa's first live compliance platform built specifically for contractors, corporates, and every service provider in between.

Live files. Real enforcement. Zero paper.

01
Contractor

Simpler, safer compliance workflows from the first document request through final close-out. No heavy integrations, no learning curve.

02
Live Site Compliance

AI-validated documents, live permits, and worker records — always current. Worker welfare protected at the record level.

03
Stronger Relationships

Compliance transparency builds lasting trust. Contractors earn better access. Clients grant it with confidence.

04
Corporate Reputation

Visible, defensible governance that demonstrates genuine care — to clients, auditors, and every interested party that looks.

05
Industry Governance

Consistent, verifiable compliance data enables better practice enforcement across every trade operating in South Africa.

Human augmentation — not human replacement. SiteActive handles document structure, expiry tracking, register management, and AI-assisted validation so safety officers and compliance professionals can focus on the work that requires their expertise, judgement, and physical presence on site. Every AI-generated output requires review and sign-off by the appointed responsible person before use. SiteActive does not act as a legal service or compliance underwriter.
Origins & Purpose

A platform built on real industry experience

SiteActive was built from inside the contracting industry. The problems it solves were lived and documented before they were engineered — which is why the platform reflects how real operations actually work, and why the corporate accountability infrastructure it provides is built on real-world consequence, not specification.

Human Impact

Worker welfare is why this exists

The people on file are always at real risk. A missed medical fitness certificate can mean an invalid COIDA claim for an injured worker — a real family in a real crisis at the worst possible moment. SiteActive can’t physically prevent incidents. But it ensures that when they happen, every record is current, every certificate is valid, and every decision made before that moment is defensible.

Every certificate validated — not just filed
COIDA-defensible records at the moment they matter
Pre-incident decisions remain auditable long after
Design Philosophy

Comprehensive by design, not by accident

SiteActive streamlines the entire compliance workflow from RFQ to close-out — SHE files, audits, permits, registers, and everything in between — because it was designed by the people who have to manage it. The depth of the platform reflects the depth of the problem, not a sales feature list.

End-to-end: RFQ through to project close-out
SHE files, permits, audits, registers — one system
Built by practitioners, not modelled on specification
Inclusive by Default

No signup required for anyone on site

Neither your client nor your subcontractor needs to be subscribed. Clients track live compliance without joining. Subcontractors submit documents through a project-specific portal — no account, no cost, no setup. The system includes every party by design, because on a real site, not everyone has time to create an account.

Clients track live compliance without an account
Subcontractors upload via project-specific portal
No cost, no setup — for any party on site
Built for Corporate Accountability

When the call comes, your
record is already ready.

That lived experience shaped every layer of what follows. Because SiteActive was built by people who operated under the same accountability you carry, every feature — from contractor onboarding to permit issuance to audit export — is built to hold up under legal scrutiny, DoL investigation, and insurance review.

Audit Readiness
Inspector-ready.
Always.

Your compliance record is not assembled on the day of an audit — it is maintained continuously. Every document, permit, corrective action, and audit event is sequenced, structured, and exportable as a legally packaged Evidence Pack on demand. No scrambling. No gaps.

Six-section Evidence Pack — structured, signed & exportable
Court-admissible audit integrity technology — ECT Act 25 of 2002 compliant
Legal Firm auditable format
DoL & DOSH investigation-ready at any point in time
Contractor Control
No compliant profile,
no site access.

SiteActive enforces pre-mobilisation compliance gates before any contractor reaches your site. Compliance is scored per contractor and per project. When thresholds are breached, the platform blocks permit issuance automatically — and every override is documented with reason, user, and timestamp.

Pre-mobilisation compliance scoring per contractor
Automated permit gate — circuit breaker enforced
Override logs with reason, timestamp & user identity
Live contractor status across all active projects
Legal Traceability
Every action. Logged.
Anchored. Defensible.

From the moment a contractor is onboarded to the day a project closes, every event is logged with user, timestamp, and context. Our proprietary legal anchoring technology ties your compliance record to an independently verifiable point in time — removing any question of document integrity in a dispute or claim.

Immutable audit log — court-admissible integrity technology
Proprietary legal timestamp anchor — independently verifiable
Full lifecycle traceability per project & contractor
Legal-grade export for dispute or litigation support
One view. Every site. Every contractor. Every live project.

Corporate administrators maintain full oversight across all operations — compliance scores, permit status, expiry alerts, and corrective actions — without needing to be on site. The accountability layer your operations have always needed.

Multi-Site Command
Contractor GTI Scoring
Live Project Status
Expiry Intelligence
Intelligent Compliance & Risk Management System

Filing is not compliance.
Compliance is not risk management.
The distinction matters when it counts.

Enforcement
The gate before the job
A contractor's compliance standing is the condition for site access — not a formality processed after work has started.
Verification
Documents are read, not filed
Every uploaded document is reviewed against its actual content. Nothing passes on declaration or metadata alone.
Intelligence
Risk doesn't wait for a report
Compliance scores update continuously as documents expire, gaps open, and incidents are logged. There are no snapshots.
Record
The record precedes the question
Every action is logged in sequence. When the question is raised — by a client, a regulator, or a claims process — the answer is already structured and complete.
Confidence
Built for scrutiny
SiteActive files are maintained at the standard required when the stakes are at their highest.
SiteActive does not act as a legal service or compliance underwriter — it is the infrastructure that makes your compliance defensible.
Compliance Health Check

Where does your compliance
actually stand?

Answer 5 quick questions — no email required. Get your compliance readiness score and see exactly where SiteActive would make the biggest difference.

Live assessment
1 / 5
SCORE
AI-Assisted · Not AI-Dependent

The AI Compliance
Engine

SiteActive's AI doesn't just store documents — it reads them. Every upload is scanned against a 7-point validation checklist, key fields are extracted automatically, and compliance documents are generated in accordance with South African safety standards. The platform works without it. AI makes it faster.

  • Validates every uploaded document by reading the actual file — not just the metadata you typed in.
  • Generates Risk Assessments, H&S Plans, Method Statements, OHS Policies, and Appointment Letters aligned to OHS Act and SANS requirements.
  • Extracts title, dates, responsible person, and document type automatically — pre-filling forms for review and sign-off.
  • Parses a client's document index and automatically builds the correct SHE file structure — no manual setup required.
  • Flags missing documents, expired certificates, and compliance gaps before your client or auditor does.
Live demo · AI document review
1) UploadIdle
Upload a PDF or image to run an AI document review.
2) ResultsKey fields
Responsible
Document
Version / Ref
Agreement date
Expiry date
3) SearchQuick tasks + free text
Demo: files are submitted to the SiteActive AI review service and returned with structured compliance fields.
The Platform

Five Pillars of Live Compliance

SiteActive is built around the five workflows that define real compliance management in South Africa — across construction, facilities, and every service industry that appoints contractors on site.

Live Safety Files
Interactive, AI-validated digital files that update in real time — not static PDFs collecting dust in a folder. Always current, always exportable, always audit-ready.
Full Contractor Control
Manage every contractor and subcontractor through a single compliance dashboard. Live scores, document status, and permit tracking across every active job.
AI Compliance Engine
Every uploaded document is read, validated, and scored by AI against SA regulatory standards. No document passes on metadata alone — the actual file is checked.
SA Law — Built In
Every section, every document type, every validation rule is derived directly from OHS Act 85/1993, Construction Regulations 2014, SANS standards, COIDA, CIDB, and the latest amendments.
Cross-Industry Coverage
From construction to cleaning, security to steelworks — SiteActive builds the correct compliance index for every trade, based on each industry's own regulatory body and mandatory certificates.
The Full Picture

Built for your business.
Extended to your people.

SiteActive is the compliance infrastructure. Around it, we've built a partner network that addresses what compliance alone can't — the wellness, legal, insurance, and personal support that makes an employer worth working for.

Partner Ecosystem
Workforce Mental Wellness
Through our wellness partner network, SiteActive subscribers have access to occupational mental health and wellness support for their workforce. Site safety is physical and psychological — we address both.
Legal Access & Defensibility
When a compliance question becomes a legal one, turnaround time matters. Subscribers access legal consultation with their full SiteActive compliance record already structured, sequenced, and ready — significantly reducing time to a defensible position.
Insurance & Risk Coverage
Compliance-linked cover structured around your actual risk profile. Your SiteActive GTI score directly informs how your operations are assessed and what protection is built around them — through our policy partners.
Employee & Family Care
EAP and personal support services extended to your workforce and their families through our partner network. Care access, benefit structures, and family support that reflects the value you place on the people behind the work.
Platform Services
Accredited Safety Training & Certification
Training support for site teams with accredited certification pathways — from working at heights to first aid to OHS representative training.
ISO Certification Support
Support for ISO 45001, ISO 9001, and ISO 27001 documentation readiness and certification preparation — without unnecessary complexity or consultant overheads.
COIDA, CIDB, NHBRC & Industry Registrations
Practical assistance with the core registration requirements that slow contractors down before work even starts — handled correctly the first time.
Non-Subscriber Contractor Inclusion
Every contractor gets a project-specific upload link — active for the job duration, no subscription required. Documents arrive, validate, and organise automatically. Full compliance visibility for everyone on site.
Paper Reduction & Environmental Impact
A typical project generates 630–1,260 pages of printed compliance documents. SiteActive eliminates virtually all of it — reducing printing costs, courier expenses, and environmental impact across every project.
How It Works

From Appointment to Audit-Ready

A controlled workflow for clients and contractors — live safety files, real-time permit tracking, AI document validation, and a post-project compliance vault that protects both parties long after the job is done.

Operational Flow
01
Build the Safety File
Use the checklist, upload a client index for AI parsing, or sync directly if the client is on SiteActive. The correct baseline sections are generated automatically.
AI validates every upload
02
Upload, Validate, Score
Every document is read by AI — not just filed. Dates, signatures, responsible persons, and issuing bodies are checked. The compliance score updates in real time.
Client tracks live
03
Live Permit & Contractor Tracking
Clients see which contractors are active, which permits are open, and whether work is within approved parameters — in real time, without a phone call.
Project closes out
04
Post-Project Compliance Vault
A full compliance summary is generated at close-out — AI validation results, permit history, registers, corrective actions, and all documents — stored in a restricted vault for both parties.
Result: one live source of truth · audit-ready at all times · protected after close-out
In Practice
What each party actually does
SiteActive structures the compliance workflow so each role operates within a system — not a process built on emails and shared folders. Everyone does their part; the platform holds the record.
  • Client / CorporateSets the compliance requirement by building the trade-specific index for each appointed contractor. Monitors live compliance scores and document validity. Issues and tracks permits, receives file updates, and accesses the full post-project compliance vault at close-out. Visibility to enforce — not just request.
  • ContractorOwns and maintains a live safety file structured to the client's requirements. Uploads documents reviewed by AI in real time. Manages worker certificates, runs digital registers, and receives AI-drafted compliance documents for professional review and sign-off before use. The system handles the admin; the professional does the work.
  • Subcontractor — no subscription neededReceives a project-specific upload link valid for the job duration. Submits required documents through a public portal — no account, no setup, no cost. Documents are automatically validated, organised, and referenced back into the appointing contractor's live compliance file.
Security & Data Protection
AES-256 encryption for sensitive employee data, POPIA-compliant consent logging, role-based access controls, and full document audit trails — built to ISO 27001 and POPIA standards.
Compliance score is the gate to start work.
Real-Time Dashboard

Your Compliance Control Centre

One screen for contractor status, file health, active permits, and live risk — so you always know what is ready, what is slipping, and what needs attention before it becomes a site problem.

SiteActiveIntelligent Compliance
🔔 7 alerts
CA
Corporate Admin
Meridian Holdings
Corporate
📊Dashboard
📋Projects
🏗️Sites
👷Contractors
📁Documents
🛡️SHE File
🔍Live Audit
⚠️Risk
📝Active Permits
Corrective Actions
📊Compliance Index
📄Audit Log
🤖AI Assistant
Company / Dashboard
Good afternoon
Here's your compliance overview for today · Meridian Holdings
📍Viewing: Sandton Campus  ·  JohannesburgSwitch Site →
4
Total Sites
Active project sites
84%
Overall Compliance
Average across all sites
23
Total Contractors
Across all active sites
5
Pending Doc Requests
Outstanding requests sent
12
Active Projects
View & manage all sites
1,240
Document Vault
Compliance documents stored
7
Notifications
Outstanding alerts
47
Medium Risk
Risk Snapshot
3 open actions
1 overdue
4 expiring docs
Site Locations 4 registered sites across South Africa
📍
Sandton Campus
Johannesburg · Gauteng
91%Compliant
📍
Umhlanga Ridge
KwaZulu-Natal · Durban
84%2 Expiring
📍
Century City
Western Cape · Cape Town
76%3 Gaps
📍
Hatfield Office Park
Gauteng · Pretoria
68%Non-Compliant
Expiry Tracking

Nothing Expires Unannounced

Company documents, worker certificates, permits, and legislative registrations — tracked with 30-day rolling alerts so expiries never become site access problems or audit surprises.

Company Documents
4 items tracked
CIDB Registration
Reddy's Installation & Maintenance
Jan 17, 2027
Valid
COIDA Letter of Good Standing
Reddy's Installation & Maintenance
Apr 30, 2025
Expired
BBBEE Certificate
Reddy's Installation & Maintenance
May 15, 2025
Expiring Soon
Tax Clearance Certificate
Reddy's Installation & Maintenance
Dec 01, 2025
Valid
Worker Certificates
6 items tracked
Medical Fitness Certificate
C. Reddy · H&S Officer
Nov 10, 2025
Valid
Medical Fitness Certificate
Worker: T. Dlamini
Feb 28, 2025
Expired
Working at Heights Certificate
Worker: K. Matthews
Jun 01, 2025
Expiring Soon
First Aid Level 1
C. Reddy · Supervisor
Aug 22, 2025
Valid
PSIRA Certificate — Grade A
Worker: S. Mthembu · Security
May 30, 2025
Expiring Soon
Rigging Certificate — Grade 1
Worker: M. Pillay · Lifting Ops
Oct 14, 2025
Valid
Full Feature Set

Everything in one system

The complete operational layer beneath SiteActive — built to reduce admin drag, enforce real compliance, and keep every contractor, subcontractor, and service provider audit-ready across every active job.

01
Live digital safety file
Interactive, AI-validated project files with live compliance scoring, section-level status, and instant export — always current, never a static PDF.
02
Three-tier file architecture
Master Vault for company documents, Site Master File for site-specific compliance, and Project File for job-level records — all linked and pulling from each other automatically.
03
AI document generation
Generate Risk Assessments, H&S Plans, Method Statements, OHS Policies, and Appointment Letters aligned to OHS Act and SANS requirements — reviewed and signed before use.
04
AI document validation
Every upload is read and validated against a 7-point checklist — title, dates, responsible person, signature, legibility, and issuing body. No document passes on metadata alone.
05
Cross-industry compliance indexes
Build the correct compliance index for any trade — construction, electrical, security, cleaning, steelworks, plumbing, pest control, fire protection — each mapped to its own regulatory body.
06
Non-subscriber upload portal
Every subcontractor gets a project-specific upload link — active for the job duration, no subscription required. Documents arrive, validate, and organise automatically.
07
Live permit tracking
Clients track which contractors are active, which permits are open, and whether work is within approved parameters — in real time, without a phone call or site visit.
08
Worker compliance register
Track medical fitness, working at heights, rigging, first aid, and trade-specific certificates per worker — with 30-day expiry alerts before site access is affected.
09
Digital registers suite
Toolbox talks, PPE issue, first aid kit, fire equipment, induction, visitor, equipment, and hazardous chemical registers — all digital, timestamped, and linked to the project file.
10
Expiry tracking and alerts
30-day rolling alerts across all document types, worker certificates, legislative registrations, and permits — nothing expires unannounced.
11
Internal OHS/E management
Corporates and facilities managers use SiteActive for their own internal OHS alignment — not just contractor oversight. Contractors use it for internal depot and facilities compliance too.
12
Legislative enforcement layer
BBBEE certificates, CIDB grading, COIDA registration, tax clearance — verified as part of the standard compliance review. No separate process required.
13
Post-project compliance vault
A full AI-validated compliance summary at close-out — stored in an access-restricted vault for the client and contractor only. Legally defensible, permanently available.
14
High-security data management
AES-256 encryption for sensitive employee data, POPIA-compliant consent logging, role-based access controls, and full document audit trails — built to ISO 27001 standards.
15
55+ hours saved per project
File setup, monthly upkeep, audit preparation, and subcontractor onboarding take 61–121 hours without SiteActive. With SiteActive: under 6 hours. The platform pays for itself in the first week.
New feature
16
Materials & Tools Declaration — Pass-Out System
Contractors log tools and materials brought onto site at mobilisation. When leaving, a pass-out declaration is raised directly from the register. A timestamped, digitally acknowledged pass-out slip is generated instantly — no paper, no disputes, full legal defensibility for both parties.
Beta Testing
SiteActive is in closed beta.
Public release coming soon.

The platform is live and being tested with real contractors and corporates. Join the waitlist to secure early access and launch pricing before we open to the public.

Beta testing in progress
Pricing

Simple pricing, serious value

Choose the level that fits your operation now — expand as your project load and contractor volume demand it. All plans include the full platform. AI assistance sits on top of a compliance system that works on its own.

Free Trial

Test on a live project before you commit

Run SiteActive on a real job for 14 days — no cost, no card. 1 site, 1 active project, core compliance tools, watermarked exports. See it work before you decide.

14 days free
Starter
Contractor Starter
Structured, professional compliance for small operators — without the overhead of software built for someone else.
R750 / mo
R8,250 / year · 1 month free
Save R750 on annual billing
3 users · 3 sites · 5 active contractors · 3 projects/contractor · 2GB
  • Full SHE File & Gap Analysis
  • 50 AI validations/mo · 50 AI messages/mo
  • 10 risk assessments/mo · 10 method statements/mo
  • 20 permits/month · 10 incident reports/mo
  • Full digital registers suite
  • Expiry tracking & 30-day alerts
  • 2 Evidence Pack exports/mo · Email SLA
Contractor
Contractor
The complete compliance stack — live files, AI validation, live scoring, and open-timestamping across all active clients and jobs.
R3,950 / mo
R43,450 / year · 1 month free
Save R3,950 on annual billing
5 users · 3 sites · 10 active + 5 passive contractors · 5 projects/contractor · 10GB
  • Unlimited document uploads · 10GB storage
  • 200 AI validations · 150 AI messages/mo
  • CIPC Verification included
  • GTI score (live) · Monthly PDF reports
  • OpenTimestamps · Evidence Pack export
  • Full audit log · Public verify profile
  • 100 permits/mo · 5 Evidence Packs/mo
Pro+
Contractor Pro+
Unlimited capacity, full API access, multi-org oversight, and priority SLA for the most demanding contractor operations.
R11,990 / mo
R131,890 / year · 1 month free
Save R11,990 on annual billing
Unlimited users · Unlimited sites · Unlimited contractors · 500GB
  • Unlimited everything — no caps
  • Full API access · White label (add-on)
  • Multi-org / group view & reporting
  • Priority support SLA
  • All analytics, exports, and reporting
  • GTI live + history · All correlation reports
  • Full Business Centre listing
Starter
Business Starter
Begin structured contractor oversight with a live compliance system built for businesses appointing service providers for the first time.
R4,200 / mo
R46,200 / year · 1 month free
Save R4,200 on annual billing
3 users · 3 sites · 5 active contractors · 3 projects/contractor · 2GB
  • Full SHE File & Gap Analysis
  • 50 AI validations/mo · 50 AI messages/mo
  • 20 permits/month · Digital registers suite
  • Expiry tracking & 30-day alerts
  • Basic GTI compliance score
  • Basic workforce report (BBBEE/EEA)
  • 2 Evidence Pack exports/mo · Email SLA
Basic
Basic Business
Full contractor compliance management with AI validation, live scoring, and open-timestamping across all active sites.
R7,950 / mo
R87,450 / year · 1 month free
Save R7,950 on annual billing
5 users · 3 sites · 10 active + 5 passive contractors · 5 projects/contractor · 10GB
  • Unlimited document uploads · 10GB storage
  • 200 AI validations · 150 AI messages/mo
  • CIPC Verification · Circuit Breaker (view)
  • GTI score (live) · Monthly PDF reports
  • OpenTimestamps · Evidence Pack export
  • Full audit log · 100 permits/month
  • 5 Evidence Packs/mo · Standard SLA
Elite
Elite Business
Maximum capability for multi-site operations requiring unlimited capacity, full API, group-level oversight, and priority response.
R17,990 / mo
R197,890 / year · 1 month free
Save R17,990 on annual billing
Unlimited users · Unlimited sites · Unlimited contractors · 500GB
  • Unlimited everything — no caps
  • Full API access · White label (add-on)
  • Multi-org / group view & consolidated reporting
  • Priority support SLA
  • All analytics, exports, and reporting
  • GTI live + history · All correlation reports
  • Full Business Centre listing
Starter
Enterprise Starter
Enterprise-grade compliance structure for organisations transitioning from fragmented processes to a single live compliance system.
R4,950 / mo
R54,450 / year · 1 month free
Save R4,950 on annual billing
3 users · 3 sites · 5 active contractors · 3 projects/contractor · 2GB
  • Full SHE File & Gap Analysis
  • 50 AI validations/mo · 50 AI messages/mo
  • 20 permits/month · Digital registers suite
  • Expiry tracking & 30-day alerts
  • Basic GTI compliance score
  • Basic workforce report (BBBEE/EEA)
  • 2 Evidence Pack exports/mo · Email SLA
Essential
Essential Enterprise
Advanced enterprise compliance with full circuit breaker enforcement, unlimited document capacity, and live GTI history across all operations.
From R19,990 / mo
From R219,890 / year · 1 month free
Scaled to your operations
10 users · 5 sites · 25 active + 15 passive · Unlimited responsible persons · 50GB
  • Unlimited uploads · 50GB · 10 File Pulls/yr
  • Full Circuit Breaker enforcement
  • 500 AI validations · 400 AI messages/mo
  • GTI score (live + history) · Correlation reports
  • Unlimited Evidence Pack exports
  • Embed widget · 300 permits/month
  • API read access · Standard SLA
Elite
Elite Enterprise
Unlimited enterprise compliance with full API, multi-org group view, priority SLA, and white label options for the largest operations.
From R27,990 / mo
From R307,890 / year · 1 month free
Custom pricing for large rollouts
Unlimited users · Unlimited sites · Unlimited contractors · 500GB
  • Unlimited everything — no caps
  • Full API access · White label (add-on)
  • Multi-org / group view & consolidated reporting
  • Priority support SLA
  • All analytics, exports, and reporting
  • GTI live + history · All correlation reports
  • Full Business Centre listing
Specialised industry tiers also available

Safety Officers & Consultants, Retail & Franchise groups, and Body Corporates / Property managers each have dedicated pricing structures. Contact us for the right fit.

Safety Officers from R990/mo Retail from R990/store Body Corporates from R1,990/mo Contractor Support from R400/mo
All paid plans include full archive retention while active. On downgrade or cancellation, your data stays available for export for 30 days. SiteActive does not act as a legal service or compliance underwriter — it is a professional compliance management tool. All AI-generated documents require review and sign-off by the appointed responsible person before use.
Contact

Talk to SiteActive

Need a platform demo, ISO certification support, accredited safety training, or early access when the platform goes live? Send your details below.

Contact us
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Terms of Use & Privacy Notice POPIA Compliant Republic of South Africa
Read full terms ↓

1. Acceptance of Terms

By accessing or using the SiteActive platform (app.siteactive.co.za or siteactive.co.za), you confirm that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, you may not access or use the platform. These terms apply to all users, organisations, and accounts.

2. Platform Description

SiteActive is a compliance management Software-as-a-Service (SaaS) tool provided by SITEACTIVE (Pty) Ltd. It does not constitute legal advice, compliance certification, regulatory underwriting, or a substitute for professionally qualified safety officers or legal practitioners. All AI-generated documents are drafts requiring review and sign-off by the relevant appointed responsible person before use or submission.

3. User Accounts & Security

You are responsible for maintaining the confidentiality of your account credentials. Organisations are responsible for all activity occurring under their subscribed accounts. You must notify us immediately at info@siteactive.co.za of any unauthorised access or security breach. We reserve the right to suspend accounts where security is compromised.

4. Acceptable Use

You may not use SiteActive to:

  • Upload false, fraudulent, or fabricated compliance documents
  • Misrepresent your compliance standing to clients, auditors, or third parties
  • Attempt to manipulate compliance scores or circumvent enforcement logic
  • Share account access beyond your subscribed user count
  • Use the platform for any unlawful purpose under South African law

5. Data Protection & POPIA

SiteActive processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). Employee data uploaded to the platform is encrypted at AES-256 standard, stored within compliant infrastructure, and accessed only by authorised users within your organisation. We do not sell, transfer, or share your data with third parties without explicit consent, except where required by law. For data subject access requests, corrections, or deletions, contact privacy@siteactive.co.za. Our Information Officer is registered with the Information Regulator as required under POPIA.

6. AI-Generated Content

Documents, risk assessments, method statements, and other content generated by SiteActive’s AI engine are provided as professional drafts only. They do not constitute certified compliance outputs, legally binding documents, or regulatory submissions without independent professional review and sign-off by a suitably qualified appointed person. SiteActive accepts no liability for reliance on AI-generated content without such review.

7. Subscription & Billing

Subscriptions are billed monthly or annually via PayFast or such other payment processors as may be notified. Annual subscriptions are non-refundable after the 14-day trial window. Month-to-month subscriptions may be cancelled at any time; access is retained until the end of the billing period. Following cancellation or downgrade, your compliance data remains available for export for 30 days, after which it may be archived. We reserve the right to adjust pricing with 30 days advance notice.

8. Service Availability

SiteActive targets 99.5% platform uptime. Planned maintenance windows will be communicated in advance via the platform. We are not liable for losses, compliance gaps, or regulatory consequences arising from temporary unavailability of the platform, force majeure events, or third-party infrastructure failures beyond our reasonable control.

9. Intellectual Property

The SiteActive platform, brand, algorithms, scoring models, and all derivative works are the intellectual property of SITEACTIVE (Pty) Ltd. All rights reserved. Your compliance data, documents, and organisational information remain your property. We claim no ownership rights over content you upload or create within the platform. You grant us a limited licence to process and store your data solely for the purpose of providing the service.

10. Limitation of Liability

To the maximum extent permitted by applicable South African law, SITEACTIVE (Pty) Ltd and SiteActive shall not be liable for any indirect, incidental, special, or consequential damages arising from or relating to your use of the platform. Our total aggregate liability for any claim shall not exceed the amount you paid us in the three months immediately preceding the event giving rise to the claim. Nothing in these terms excludes liability for gross negligence or wilful misconduct.

11. Indemnification

You agree to indemnify and hold harmless SITEACTIVE (Pty) Ltd, its directors, officers, and employees against any claims, losses, damages, or expenses (including legal costs) arising from your use of the platform, your uploaded content, your violation of these terms, or your misrepresentation of compliance standing to any third party.

12. Third-Party Services

SiteActive integrates with or references third-party services including payment processors, email providers, legal partner networks, and insurance partners. We are not responsible for the availability, accuracy, or conduct of third-party services. Your use of partner services is subject to their own terms and conditions.

13. Changes to Terms

We may update these terms from time to time. Material changes will be communicated with at least 30 days’ notice via the platform or the email address associated with your account. Continued use of the platform following the notice period constitutes acceptance of the updated terms.

14. Governing Law & Jurisdiction

These terms are governed by the laws of the Republic of South Africa. Any disputes arising from or in connection with these terms or your use of the platform shall be submitted to the exclusive jurisdiction of the High Court of South Africa, KwaZulu-Natal Local Division, Durban. You consent to this jurisdiction and waive any objection to proceedings in that court.

Contact SITEACTIVE (Pty) Ltd · Durban, KwaZulu-Natal, South Africa · info@siteactive.co.za · legal@siteactive.co.za · privacy@siteactive.co.za · SiteActive does not act as a legal service or compliance underwriter. © 2026 SITEACTIVE (Pty) Ltd. All rights reserved.